What we do - Our Services
The Group prides itself on the excellence and innovation of the services we deliver to meet the diverse needs of our customers. Our retail services include:
- range consultation and planning
- campaign management
- sales training
- rewards management
- creation of product bundles and promotional offers
- customized product packaging
- in-store merchandising
- design and supply of display units and marketing materials
- stock replenishment
- store set-up
- including recruitment and management
- mobile sales units (within emerging markets)
We also offer advanced technical capabilities and ability to provide our customers with services encompassing:
- software loading
- device configuration
- compatibility testing
- quality assurance
- product refurbishment and repair
- technical training and support
In addition, many of our customers outsource the management of their online sales channels to us and we host and manage over 100 consumer web stores on behalf of mobile phone manufacturers and resellers, and provide end-user call centre services for device activation and support.
Our logistical activities include:
- procurement
- inventory management
- activation services
- kitting
- SIM pairing
- repackaging
- bulk shipments
- end user order fulfilment
- store deliveries
- export services and reverse logistics
What we do - Products
We distribute a wide range of products for both business and consumer markets including:
- mobile phones
- SIM cards
- top-up cards
- accessories
- fixed line telecoms equipment
- software and digital content
Also wireless devices from:
- Apple
- LG
- Motorola
- Nokia
- Research In Motion
- Samsung
- SonyEricsson
- others are sourced directly from the OEMs and under contract for network operators.
We also distribute accessories such as:
- batteries
- chargers
- memory cards
- headsets
- car kits
- cases from handset vendors and third parties.
We also market our own accessories product range, sourced directly from manufacturers in Asia. We distribute DECT phones and PBX equipment, with Alcatel-Lucent and Siemens our main suppliers. We also purchase software and digital content from network operators and also from independent publishers such as Electronic Arts.
Our Customers
We work with a range of businesses, from household name retailers through to small independent dealers. Each client is a valued partner and benefits from our market-leading approach. Whether on price, market insight, scale, product range or our willingness to innovate, we are confident that our approach has something to offer you. Please get in touch to discuss how we can help.
