MNO
Providing expertise and outsourcing cost
We support every stage of the mobile phone and mobile accessories life cycle from planning to replacement. Recognising our industry knowledge and supply chain expertise, our clients trust us to select, source, deliver, promote, connect and support devices across all their sales channels. For network operators, with an eye on financial performance, that means increased productivity, lower operating cost, and reduced capital employed.
Contact us to find out how we help mobile network operators to:
- Increase customer satisfaction and avoid lost sales by improving the availability of popular handsets at the point of sale
- Trim product obsolescence and unbudgeted subsidy expense through reducing stock days and taking inventory off the balance sheet
- Shrink the cost of subscriber acquisition through strategic product sourcing and pooling of hardware spend
- Grow store productivity via our suite of accessories category management programmes
- Increase the lifetime value of insurance customers through service upgrades that deliver greater protection and positive claims outcomes
- Reduce handset returns rates through technical support and over-the-air diagnostics
- Convert handset trade-ins and product returns into new sales opportunities